Is there any way to reverse the coupon use?
Options
SteveR
✭
Hi,
I purchased PUN+ and I was gonna use it for realtime application,
but I did it on the wrong one.
Totally mistake.
I already sent mail to support team, but seems like they didn't read it yet..
Is there any way to reverse the coupon use?
Thanks, Steve.
I purchased PUN+ and I was gonna use it for realtime application,
but I did it on the wrong one.
Totally mistake.
I already sent mail to support team, but seems like they didn't read it yet..
Is there any way to reverse the coupon use?
Thanks, Steve.
0
Best Answer
-
Hi @SteveR,
Thank you for choosing Photon!
All Photon applications of any type except Photon Chat can be used with all client SDKs except Photon Chat.
So you can use PUN AppId in Photon Realtime or Photon Realtime AppId in PUN.
About your email, expect an answer after the holidays.
I don't think it's possible to reverse a coupon but someone from our team will get back to you and see if it's possible to switch the plan to the right application or change the application type.
I can't promise anything though.
Regards,
Hamza5
Answers
-
Hi @SteveR,
Thank you for choosing Photon!
All Photon applications of any type except Photon Chat can be used with all client SDKs except Photon Chat.
So you can use PUN AppId in Photon Realtime or Photon Realtime AppId in PUN.
About your email, expect an answer after the holidays.
I don't think it's possible to reverse a coupon but someone from our team will get back to you and see if it's possible to switch the plan to the right application or change the application type.
I can't promise anything though.
Regards,
Hamza5 -
Thanks for reply.0