Photon Server Crashed Twice This Week
Options
Hi,
Photon Server did crash today and it was unresponsive, we had to restart the server. This is the custom dump created after the crash:-
Photon Server did crash today and it was unresponsive, we had to restart the server. This is the custom dump created after the crash:-
Dump Summary
------------
Dump File: PhotonSocketServer.exe-20160829-132429-4432-2928-2.dmp : C:\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\bin_Win64\log\PhotonSocketServer.exe-20160829-132429-4432-2928-2.dmp
Last Write Time: 8/29/2016 1:24:31 PM
Process Name: PhotonSocketServer.exe : C:\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\bin_Win64\PhotonSocketServer.exe
Process Architecture: x64
Exception Code: 0xC0000005
Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.
Heap Information: Present
System Information
------------------
OS Version: 6.3.9600
CLR Version(s): 2.0.50727.8009; 4.6.1055.0
Modules
-------
Module Name Module Path Module Version
----------- ----------- --------------
PhotonSocketServer.exe C:\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\bin_Win64\PhotonSocketServer.exe 4.0.28.2962
ntdll.dll C:\Windows\System32\ntdll.dll 6.3.9600.18233
kernel32.dll C:\Windows\System32\kernel32.dll 6.3.9600.17415
KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.3.9600.18340
user32.dll C:\Windows\System32\user32.dll 6.3.9600.18123
ole32.dll C:\Windows\System32\ole32.dll 6.3.9600.18333
ws2_32.dll C:\Windows\System32\ws2_32.dll 6.3.9600.18340
secur32.dll C:\Windows\System32\secur32.dll 6.3.9600.17415
crypt32.dll C:\Windows\System32\crypt32.dll 6.3.9600.18372
shlwapi.dll C:\Windows\System32\shlwapi.dll 6.3.9600.17415
mscoree.dll C:\Windows\System32\mscoree.dll 6.3.9600.16384
loadperf.dll C:\Windows\System32\loadperf.dll 6.3.9600.17415
psapi.dll C:\Windows\System32\psapi.dll 6.3.9600.17415
version.dll C:\Windows\System32\version.dll 6.3.9600.17415
httpapi.dll C:\Windows\System32\httpapi.dll 6.3.9600.17415
advapi32.dll C:\Windows\System32\advapi32.dll 6.3.9600.18155
shell32.dll C:\Windows\System32\shell32.dll 6.3.9600.18366
oleaut32.dll C:\Windows\System32\oleaut32.dll 6.3.9600.17560
gdi32.dll C:\Windows\System32\gdi32.dll 6.3.9600.18344
combase.dll C:\Windows\System32\combase.dll 6.3.9600.18202
msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.9600.17415
rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.3.9600.18292
sechost.dll C:\Windows\System32\sechost.dll 6.3.9600.17734
nsi.dll C:\Windows\System32\nsi.dll 6.3.9600.17415
msasn1.dll C:\Windows\System32\msasn1.dll 6.3.9600.17415
sspicli.dll C:\Windows\System32\sspicli.dll 6.3.9600.17415
SHCore.dll C:\Windows\System32\SHCore.dll 6.3.9600.17666
dbghelp.dll C:\Windows\System32\dbghelp.dll 6.3.9600.17787
cryptsp.dll C:\Windows\System32\cryptsp.dll 6.3.9600.17415
rsaenh.dll C:\Windows\System32\rsaenh.dll 6.3.9600.18191
bcrypt.dll C:\Windows\System32\bcrypt.dll 6.3.9600.17415
CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.3.9600.17415
bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 6.3.9600.18344
kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 6.3.9600.17415
mscoreei.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll 4.6.1055.0
mscorwks.dll C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll 2.0.50727.8009
msvcr80.dll C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957\msvcr80.dll 8.0.50727.8428
clr.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 4.6.1055.0
MSVCR120_CLR0400.dll C:\Windows\System32\MSVCR120_CLR0400.dll 12.0.52512.0
mscorlib.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\fa8eef6f6cb67c660d71e15c5cad71b5\mscorlib.ni.dll 4.6.1055.0
clrjit.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll 4.6.1055.0
System.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System\bd2321a33a0848a0afb14e052c2429a3\System.ni.dll 4.6.1075.0
System.Core.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\3b8f50841de7b5a4714a922be402ea70\System.Core.ni.dll 4.6.1055.0
System.Configuration.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\3e43c726ff8947ace44c87b2fc73c4e0\System.Configuration.ni.dll 4.6.1055.0
System.Xml.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\8d79af2187f469f2d86524fcb334895c\System.Xml.ni.dll 4.6.1064.2
mswsock.dll C:\Windows\System32\mswsock.dll 6.3.9600.18340
NapiNSP.dll C:\Windows\System32\NapiNSP.dll 6.3.9600.17415
nlaapi.dll C:\Windows\System32\nlaapi.dll 6.3.9600.17415
dnsapi.dll C:\Windows\System32\dnsapi.dll 6.3.9600.18192
winrnr.dll C:\Windows\System32\winrnr.dll 6.3.9600.17415
urlmon.dll C:\Windows\System32\urlmon.dll 11.0.9600.18427
iertutil.dll C:\Windows\System32\iertutil.dll 11.0.9600.18427
wininet.dll C:\Windows\System32\wininet.dll 11.0.9600.18427
userenv.dll C:\Windows\System32\userenv.dll 6.3.9600.17415
profapi.dll C:\Windows\System32\profapi.dll 6.3.9600.17415
System.Management.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Management\2d7507f2b6455e65f50ffd1d293ace6f\System.Management.ni.dll 4.6.1055.0
wminet_utils.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\wminet_utils.dll 4.0.30319.33440
clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10530.17415
wmiutils.dll C:\Windows\System32\wbem\wmiutils.dll 6.3.9600.17415
wbemcomn.dll C:\Windows\System32\wbemcomn.dll 6.3.9600.17415
wbemprox.dll C:\Windows\System32\wbem\wbemprox.dll 6.3.9600.17415
wbemsvc.dll C:\Windows\System32\wbem\wbemsvc.dll 6.3.9600.17415
fastprox.dll C:\Windows\System32\wbem\fastprox.dll 6.3.9600.17415
System.Web.Services.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web.Services\e0632afa78ab6255156d43e84efe7bdb\System.Web.Services.ni.dll 4.6.1055.0
System.Web.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web\fdc6ee37db8994d1053605aa16905ad6\System.Web.ni.dll 4.6.1069.1
webengine4.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\webengine4.dll 4.6.1069.1
IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.3.9600.18264
winnsi.dll C:\Windows\System32\winnsi.dll 6.3.9600.17415
dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL 6.3.9600.17415
dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll 6.3.9600.17415
rasadhlp.dll C:\Windows\System32\rasadhlp.dll 6.3.9600.17415
FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 6.3.9600.18229
schannel.dll C:\Windows\System32\schannel.dll 6.3.9600.18377
ncrypt.dll C:\Windows\System32\ncrypt.dll 6.3.9600.18298
ntasn1.dll C:\Windows\System32\ntasn1.dll 6.3.9600.17415
ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll 6.3.9600.18377
gpapi.dll C:\Windows\System32\gpapi.dll 6.3.9600.18339
pcwum.dll C:\Windows\System32\pcwum.dll 6.3.9600.16384
perfcounter.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\perfcounter.dll 4.0.30319.33440
pdh.dll C:\Windows\System32\pdh.dll 6.3.9600.17415
aspnet_counters.dll C:\Windows\System32\aspnet_counters.dll 4.6.1055.0
aspnet_perf.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_perf.dll 4.6.1069.1
aspnet_perf.dll C:\Windows\Microsoft.NET\Framework64\v2.0.50727\aspnet_perf.dll 2.0.50727.8007
cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.3.9600.17415
rasman.dll C:\Windows\System32\rasman.dll 6.3.9600.17415
rasapi32.dll C:\Windows\System32\rasapi32.dll 6.3.9600.17415
rtutils.dll C:\Windows\System32\rtutils.dll 6.3.9600.17415
winhttp.dll C:\Windows\System32\winhttp.dll 6.3.9600.18378
perfos.dll C:\Windows\System32\perfos.dll 6.3.9600.17415
PhotonSocketServerCounters.dll C:\Windows\System32\PhotonSocketServerCounters.dll 4.0.28.2962
perfproc.dll C:\Windows\System32\perfproc.dll 6.3.9600.17415
perfctrs.dll C:\Windows\System32\perfctrs.dll 6.3.9600.17415
diasymreader.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll 12.0.20806.33440
0
Comments
-
We are also receiving this error 2 to 6 times per minute2928: 12:57:57.636 - CUDPSocketServer::OnError() - CDatagramSocketServerCallback::OnReadCompletionError: An existing connection was forcibly closed by the remote host.
here is some other errors we are getting4124: 12:08:57.503 - 0000000013295090: Inbound ACK: id = 33383 [0] Received packet with sent time in the future: now = 682073171receivedSentTime = 2739700194 4124: 12:08:58.019 - 0000000013295090: Inbound ACK: id = 33383 [0] Received packet with sent time in the future: now = 682073687receivedSentTime = 2469347497 2928: 12:08:58.675 - CUDPSocketServer::OnError() - CDatagramSocketServerCallback::OnReadCompletionError: An existing connection was forcibly closed by the remote host. 388: 12:08:59.613 - 0000000013295090: Inbound ACK: id = 33383 [0] Received packet with sent time in the future: now = 682075281receivedSentTime = 16974598 4124: 12:09:00.222 - 0000000013295090: Inbound ACK: id = 33383 [0] Received packet with sent time in the future: now = 682075890receivedSentTime = 589229918
/////4124: 12:22:37.923 - 0000000013643C80: id = 42317 [0] disconnected due to exception 4124: 12:22:37.923 - CENetThreadPool::Process - Exception - CENetPeerBase::HandleIncomingCommands() - CENetPeerBase::HandleIncomingCommands()- Unexpected: id = 42317 [0] Command length: 2924216763 is either zero, or more than available data: 20 : id = 42317 [0] Datagram: A5 4D 00 01 00 00 02 09 68 AB B3 BB 01 FF 1B CE AE 4C 01 BB B1 89 93 A0 19 23 9F FB 50 10 FF FF - .M......h........L.......#..P... from: 37.124.232.235:42565 on: 37.187.163.147:5056
0 -
/////
4124: 12:57:42.277 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 3355465027 Datagram: FF FF 00 01 00 00 00 15 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 2D 9D 20 00 00 00 17 0D 00 00 C8 00 55 43 69 43 10 00 0E 59 3A 6D AD EB F3 1A DC 56 E0 BD B5 68 00 69 - ........e..........,..-. .........UCiC...Y:m.....V...h.i from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:42.480 - Exception during peer creation 388: 12:57:42.480 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 133745958 Datagram: FF FF 00 01 00 00 0C AC 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 0F B4 1A A0 8A E4 BD 37 E0 2C 07 F8 CD 26 F3 1F 47 A7 00 2B 34 FA F6 CF 32 25 A5 C6 83 66 82 2D 06 5B - ........e..........,.........7.,...&..G..+4...2%...f.-.[ from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:42.589 - Exception during peer creation 4124: 12:57:42.589 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 1260781568 Datagram: FF FF 00 01 00 00 0E 14 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 62 19 D5 39 EC A9 A0 12 36 9C 4B 26 00 00 02 04 05 82 04 02 08 0A 22 A4 1F F8 00 24 02 D6 01 03 03 08 - ........e..........,..b..9....6.K&.........."....$...... from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:42.667 - Exception during peer creation 388: 12:57:42.667 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 3163457213 Datagram: FF FF 00 01 00 00 0F 5F 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 61 EC 8B 4B B2 07 87 BA BA E6 BC 8E 86 BD BB C5 32 68 91 90 3C B8 DB 25 DE 02 AA 23 FA 1F BF C0 B6 F5 - ......._e..........,..a..K............2h..<..%...#...... from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:42.777 - Exception during peer creation 4124: 12:57:42.777 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 4257294738 Datagram: FF FF 00 01 00 00 14 0C 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 0D 60 76 7A E2 5D 92 00 69 BA FD C1 29 92 32 CA FC 0F BC D8 72 69 D4 7B D3 F8 61 17 F7 5D B8 FF 6F 28 - ........e..........,...`vz.]..i...).2.....ri.{..a..]..o( from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:44.480 - Exception during peer creation 388: 12:57:44.480 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 123825764 Datagram: FF FF 00 01 00 00 3F 57 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 00 05 00 01 00 00 01 21 00 0C 07 61 6E 64 72 6F 69 64 01 6C C0 1C C0 38 00 01 00 01 00 00 01 21 00 04 - ......?We..........,.........!...android.l...8.......!.. from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:44.480 - Exception during peer creation 4124: 12:57:44.480 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 1134843366 Datagram: FF FF 00 01 00 00 65 35 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 2C 9A 81 39 EA 0D F5 07 3E 21 43 A4 55 E6 F6 B6 A1 F8 F7 42 85 14 90 82 6A 6A E7 1C 47 12 A9 05 0C 7E - ......e5e..........,..,..9....>!C.U......B....jj..G....~ from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:44.480 - Exception during peer creation 4124: 12:57:44.480 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 173176193 Datagram: FF FF 00 01 00 00 76 9B 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 00 28 8D F2 40 00 3C 06 8F 60 0A 52 75 81 34 42 6D 68 97 C3 03 3C 43 22 46 A2 6F A9 EC 86 50 10 FF FF - ......v.e..........,...(..@.<..`.Ru.4Bmh...<C"F.o...P... from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:44.589 - Exception during peer creation 4124: 12:57:44.589 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 2248176657 Datagram: FF FF 00 01 00 00 7A 34 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 76 0E EA 14 BC B1 00 22 34 93 86 00 74 11 10 DE D8 1D 4C 80 62 C6 49 41 BA 81 58 57 17 8A 58 81 8E 62 - ......z4e..........,..v......"4...t.....L.b.IA..XW..X..b from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:44.652 - Exception during peer creation 388: 12:57:44.652 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 67175427 Datagram: FF FF 00 01 00 00 88 77 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 00 14 06 01 06 03 05 01 05 03 04 01 04 03 03 01 03 03 02 01 02 03 00 0B 00 02 01 00 00 0A 00 08 00 06 - .......we..........,.................................... from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:44.823 - Exception during peer creation 388: 12:57:44.823 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 3419247528 Datagram: FF FF 00 01 00 00 9B 88 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 00 28 00 00 40 00 33 06 DE 73 CB CD 93 A8 25 7C E4 6A 00 50 13 DD 69 88 F5 DC 8E 2A 6D FB 50 10 38 40 - ........e..........,...(..@.3..s....%|.j.P..i....*m.P.8@ from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:46.105 - 000000001326B090: id = 440 [0] disconnected due to exception 4124: 12:57:46.105 - CENetThreadPool::Process - Exception - CENetPeerBase::HandleIncomingCommands() - CENetPeerBase::HandleIncomingCommands()- Unexpected: id = 440 [0] Command length: 10833 is either zero, or more than available data: 40 : id = 440 [0] Datagram: 01 B8 00 05 00 00 AB 4B 65 86 D3 A5 01 FF 00 04 00 00 00 14 00 00 00 00 00 00 00 00 28 D4 47 EF 01 00 00 04 00 00 00 14 00 00 00 00 00 00 00 01 28 D4 48 3D 01 FF 00 04 00 00 00 14 00 00 00 00 00 00 00 00 28 D4 48 4D 01 FF 00 04 00 00 2A 51 CC B3 26 2C 91 4D 4C F0 4B CB AE A5 13 E7 86 49 71 2B CE CE 9E 06 1E BD 34 33 86 5B 02 B8 1D FF - .......Ke...................(.G.................(.H=................(.HM......*Q..&,.ML.K......Iq+......43.[.... from: 37.124.245.156:32354 on: 37.187.163.147:5055
0 -
please send report to developer@photonengine.com and attach links to dumps you got0