Always return Failed to get server instance.

Pandereta

Hi.

When i want to crete a room, always get this error code.

OperationResponse - operationCode: 227, returnCode: 32762 (Failed to get server instance.)

Waht is the problem?

Thank you

Pandereta

Please help. None users can create o join to room.

Messaes when try to join room:

,664917 ERROR   Client.cpp                     onOperationResponse()                                        line:   625 - OperationResponse - operationCode: 219, returnCode: -3 (Rpc Service isn't setup)
,667136 ERROR   Client.cpp                     onOperationResponse()                                        line:   908 - WebRpc failed with errorcode -3: Rpc Service isn't setup.
,796633 ERROR   Client.cpp                     onOperationResponse()                                        line:   625 - OperationResponse - operationCode: 225, returnCode: 32760 (No match found)
,797023 ERROR   Client.cpp                     onOperationResponse()                                        line:   794 - opJoinRandomRoom failed with errorcode 32760: No match found. Client is therefore staying on masterserver!
updateState 9 JoinedLobby
no match found for random room
no ramdom invitacion
Abandoning
,798256 ERROR   Client.cpp                     opLeaveRoom()                                                line:   564 - no gameroom is currently joined
isPedidoInvitacion  315 317
,968003 ERROR   Client.cpp                     onOperationResponse()                                        line:   625 - OperationResponse - operationCode: 219, returnCode: -3 (Rpc Service isn't setup)
,968841 ERROR   Client.cpp                     onOperationResponse()                                        line:   908 - WebRpc failed with errorcode -3: Rpc Service isn't setup.

Mesagges when try to create room

Creating room RUmo-355
,296406 ERROR   Client.cpp                     onOperationResponse()                                        line:   625 - OperationResponse - operationCode: 219, returnCode: -3 (Rpc Service isn't setup)
,296526 ERROR   Client.cpp                     onOperationResponse()                                        line:   908 - WebRpc failed with errorcode -3: Rpc Service isn't setup.
,460985 ERROR   Client.cpp                     onOperationResponse()                                        line:   625 - OperationResponse - operationCode: 227, returnCode: 32762 (Failed to get server instance.)
,461164 ERROR   Client.cpp                     onOperationResponse()                                        line:   758 - opCreateRoom failed with errorcode 32762: Failed to get server instance.. Client is therefore staying on masterserver!
updateState 9 JoinedLobby
Warn: opCreateRoom() failed: Failed to get server instance.

Pandereta

Hi.

Now woks well.

Kaiserludi

Hi Pandereta.

There are 2 possible reasons for this error:
a) a connectivity loss between master server and game server
b) all available game server are full

To investigate what was causing the issue in this case we need to know which Photon Cloud you are connecting to (Realtime or Turnbased?) and to which region of that Cloud your are connecting.

It seems that we may have had a "hickup" on Turnbased EU between 11:59 and 12:16. Is that the region you are connecting to?

Pandereta

Hi.

Yes. We connect to Turnbased cloud in UE region.

Thanks.

Kaiserludi

Hi @Pandereta.

This seems to have happened during the deploy of an update to the Turnbased EU cloud that caused unexpected connectivity issues for a couple of minutes.

Pandereta

Thanks for the info

bishal

Hey @Pandereta

Could you tell me where to get logs like you did?