High Ping on All Server

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Hi,

we are encountering a problem with Ping in our game. Using PhotonStatsGui.cs, we track the ping and the value is always between 130/170 ms.

How it can be? Our connection is good, and if we try to play other games or ping other IP addresses, we have an average of 30/60 ms.

In PhotonServerSettings I've already tried to select the closest server (Eu). To be sure, I have tried with all possible servers.

Is a known problem or we are doing something wrong?

Thanks in advice for help.

Andrea.

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  • Devis
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    I have the same problem. I live in Italy and If I try to ping app-eu.exitgamescloud.com [37.58.117.146] I have an average of 140ms.

    If I try app-us.exitgamescloud.com [184.173.132.26] I have 125ms.

    Devis
  • Hey,

    sorry that you have / had some issues. I just want to let you know that there is / was no known isuse on our side - the servers were operating fine and we did not see any unusual, high latency.

    It was most likely caused by something "in between" your location and the server location (which is located in Amsterdam). Maybe an issue with an internet backbone in your area.

    Can you please let me know if you still have issues?