Failed to get server instance

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girnaas
girnaas
edited January 2014 in Photon Unity Networking (PUN)
Hello,

Good day,

Am using Asia Photon cloud in my game and it's work fine but today when the players create room the following error :

"Getting into game failed, client stays on masterserver: OperationResponse 227: ReturnCode: 32762 (Failed to get server instance.). Parameters: {}."

Looking forward to help ASAP because my game online the store .

Thanks,

Comments

  • [Deleted User]
    [Deleted User] ✭
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    Hey girnaas,

    we apologize for the inconvenience. This is fixed by now.
  • girnaas
    girnaas
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    Hello,
    Thanks but today we have same problem ???
  • Mishaps
    Mishaps ✭
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    happening to me right now too. Would be cool if it could just fire a failedToConnect() event or such, instead of outright crashing.
  • [Deleted User]
    [Deleted User] ✭
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    Again, sorry for the issues. We had several issues on Photon Cloud this weekend - more info here:

    viewtopic.php?f=3&t=3867

    Everything should be fixed by now. Regarding the crash: I agree. I'll ask the client developer colleagues to look into that.
  • 82apps
    82apps ✭
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    Hello, it looks like this issue is happening again. Have been getting it for the past 20 minutes, and another user reported it to me as well. Thanks!
  • DMTSource
    DMTSource
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    82apps wrote:
    Hello, it looks like this issue is happening again. Have been getting it for the past 20 minutes, and another user reported it to me as well. Thanks!

    I too am having this problem on the US server for my game.
  • [Deleted User]
    [Deleted User] ✭
    Options
    Hey. Sorry for the issues. We had a capacity issue on Photon Cloud US last night. We are currently working to provide better failover mechanisms in future - new client SDKs will be released in the next weeks. For now, you can adjust your code to retry on another region if you encounter this error. The available regions are listed here: http://doc.exitgames.com/photon-cloud/Regions

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