Connection timeout Issue

Hi Team,

We are currently working on a multiplayer project in Playcanvas using Javascript SDK, we are facing the Server Timeout Issue[peer Timeout](Master Server, Game Server, Name Server) (All of them seperately). We were unable to test the project due to the issue. We would appreciate any solutions for the above.

Note: We have disabled keepAliveTimeoutMs by setting it to <1000, without any luck

Thanks in advance


  • Hi,

    Can you reproduce the issue with the samples from SDK without any modifications except appid setting? Without keep alive, your client will be disconnected in a few seconds if it does not send anything to the server. I do not see how disabling keep alive may help. Also, keepAliveTimeoutMs is not part of API and not meant to be changed.