TimeoutDisconnect problem


My friend has been trying to connect to a game server, but he is never able to actually connect.
In the console the is this error:
'TimeoutDisconnect while connecting to: ns.exitgames.com:5058. Check if the server is available'
We've been trying to resolve this issue all day but haven't been successful, so help would be appreciated.

Thank you in advance
Aether (I accidentally misspelled my name and hit enter, whoops)


  • Hi @AetherGamign,

    Thank you for choosing Photon!

    Your friend is not able to reach Photon's name server.
    Try another network or another device/machine.
  • Hi @JohnTube,

    My friend doesn't have any other device with which he can connect to the server.
    I'll get him to use another network though and report back the outcome

    Thanks in advance
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