How to change CCU plan
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GDC
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Hello. For now I have a 2000 CCU Plan with a monthly payment and want to decrease it to 1000. What is the right way to do it? Should I "Close 2000 CCU" first or "Subscribe to 1000 CCU"? When my billing will be charged?
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Comments
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Hi,
no, you do not close first.
You simply subscribe to the new tier.
Our system pro-rates on a daily basis.0 -
In case of a downgrade the money is put in your internal Billing account. That credit is then used on the next invoice.0