RU zone servers Timeout-disconnect!
cNoNim
✭
Maybe that right place for issue report...
https://forum.photonengine.com/discussion/18628/problem-with-timeout-disconnect#latest
Issue started between 15 hours and 16 hours MSK 23.07.2021
Can someone check health status of RU servers?
Name of our organization Mail.ru Development
We transfer all our RU players to EU zone. But we want know when issue can be fixed
https://forum.photonengine.com/discussion/18628/problem-with-timeout-disconnect#latest
Issue started between 15 hours and 16 hours MSK 23.07.2021
Can someone check health status of RU servers?
Name of our organization Mail.ru Development
We transfer all our RU players to EU zone. But we want know when issue can be fixed
0
Comments
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hi, @cNoNim
Unfortunately, the service degradation happens sometimes. it might be related to DDoS attacks of some other physical issues.
In order to get help in such cases as quick as possible, please write mail to developer@photonengine.com
if you issues is still unresolved please do it right away
best,
ilya0 -
We wrote to the mail immediately. But we still haven't received an answer.Subject: MY.GAMES problems with matchmaking
To: developer@photonengine.com
Date: Sat, 24 Jul 2021 12:23:59 +03000 -
Hi, Ilya.
We have transferred players to EU region. We will transfer back tomorrow.
We got mail about server fix in RU region.
Best,
Oleg
0 -
Issue was fixed
Big thanks!!!0