Chat App ID

hello ,
i have chat in my game and it was working fine but recently i changed my game's chat app id and now the chat is not connecting . can i know what can be the issue here

Comments

  • JohnTube
    JohnTube ✭✭✭✭✭
    Hi @Romin,

    What error do you get? could you share the error code and message or any useful logs?
    Make sure the new AppId is also of the same app type as the old working one, which is Photon Chat in this case I believe.
    Did you change anything else?
    May I know -out of curiosity- why did you change the AppId in the first place?

    If you want to share AppIDs and more details you could send an email to developer@photonengine.com.
  • hey John ,
    sorry for the late reply as i had found the solution on the same day . the reason i changed chat app id was because i had deploy the game from another account
  • JohnTube
    JohnTube ✭✭✭✭✭
    i had found the solution on the same day

    what was the problem and the solution?
    i had deploy the game from another account

    You could, if you can prove ownership, transfer apps from one account to another.
  • the problem was with authentication values (username) i was calling wrong value from database