Photon Chat not connecting

Options
gekido
gekido ✭✭
edited May 2014 in Photon Unity Networking (PUN)
Trying to use the demo Unity project to test out Photon Chat - I created my app, added the app id into the project but when I run the game, it never connects. Could this be related to the US master server issue that I've been seeing (on another thread - viewtopic.php?f=17&t=4892)?

I also just updated to Unity 4.5, so I'm wondering if that has anything to do with it.

Comments

  • gekido
    gekido ✭✭
    Options
    looks like it definitely is related to the 'connecting to master server' issue, tried the demo app from my home machine tonite and it connected fine.

    Is there any way to set chat to connect to a different (like the EU) server like standard photon cloud?
  • [Deleted User]
    [Deleted User] ✭
    Options
    Hey,

    Photon Chat uses completely different servers (they are located in EU and at a different hoster), so this is not related to the US issues at all. It's technically impossible. ;)

    You mentioned that both Chat & your project for the standard realtime Cloud were working well on your home machine. Might this be an issue with your office network? Are you connecting through a LAN or WLAN there? For example, we have noticed that certain WLAN routers just drop UDP packages and cause this kind of issues.

    Do you have a chance to test with another router at your office, or switch between LAN / WLAN / 3G, for example, and see what happens?
  • gekido
    gekido ✭✭
    Options
    Our office networking setup is a bit more complicated than just switching routers, but the good news is that our IT guys figured out what the problem is / was.

    We get attacked by DDOS attacks periodically, and one of our upstream providers had UDP filters in place still from way back that was blocking the traffic.

    We finally figured out where the filters were, and once they were removed, all is good - we can connect fine now.

    Sorry about the confusion, we sort of assumed it might have been this, but weren't sure where / how they were being applied.

    Still doesn't really explain why we were able to connect to the EU server and not the US one, other than the fact that the network routes to the US Master servers must have been taking us through one of the other providers.

    All good, cheers!
    Mike W

Cookies,
anyone?

We use cookies and related technologies to enhance your experience, show you personalised content and analyze performance and traffic on our website. By clicking on the „Accept All“ button you consent to the use of non-functional cookies and the subsequent processing of personal data to optimize our website and services as described in more detail in our Privacy and Cookie Policy.

By clicking on the „Customize or Deny all“ button you can decide otherwise. Clicking on the „Customize“ button will take you to a page where you can configure the usage of non-functional cookies (and related technologies) or deny all of them. You can access these settings at any time and also subsequently deselect cookies at any time in the footer area of our website.

ACCEPT ALL

Cookie Overview

We use the following categories of cookies and related technologies to enhance your experience, show you personalized content, and analyze performance and traffic on our website. We respect your right to privacy and accordingly you can chose to not allow some types of cookies (and related technologies). Click on the different category sliders and change our default settings to manage your cookie settings.

For more information on the specific cookies/related technologies we use and on how we use these, please see section 15 E. of our Privacy and Cookie Policy.

ABSOLUTELY NECESSARY

Authentication cookies we use are required to run our services … Cookies are required: Link

FUNCTIONAL AND MARKETING COOKIES

These cookies collect anonymous data and allow us to optimize our website and user experience. These cookies are listed here:

ANALYTICS

Help us to understand how visitors interact with our services, enables us to analyze and improve our services (also through third party analytics).