I am getting error log that "Create Room operation failed with code: -39"

Options
SriramS
SriramS ✭
in Photon Bolt

I use playfab and photon bolt integration. It was working fine and suddenly stopped working. I am getting this line from the log "Create Room operation failed with code: -39". Also, the bolt session creation fails with error reason "OK". Also, inside BoltStartDone, SessionId from PlayFabMultiplayerAgentAPI is empty. I have attached the log here. What is the meaning of code "-39" and how to resolve this issue. Thanks in advance.

dv2.txt


Answers

  • Stefan
    Stefan mod
    Options

    If you are using a 20 CCU appId you have to set MaxPlayers to a value of 20 or less. If you are using an appId with more than 20 CCU and still run into this error please drop as a mail at developer@photonengine.com and tell us your appId.

  • SriramS
    SriramS ✭
    Options
    https://forum.photonengine.com/discussion/comment/63329#Comment_63329

    @Stefan Hey, Thanks for the reply. Can you kindly be more specific about where to set MaxPlayers value to 20 or less? Is it done through code because I tried finding MaxPlayers in Photon Dashboard and I am not able to find it.

Cookies,
anyone?

We use cookies and related technologies to enhance your experience, show you personalised content and analyze performance and traffic on our website. By clicking on the „Accept All“ button you consent to the use of non-functional cookies and the subsequent processing of personal data to optimize our website and services as described in more detail in our Privacy and Cookie Policy.

By clicking on the „Customize or Deny all“ button you can decide otherwise. Clicking on the „Customize“ button will take you to a page where you can configure the usage of non-functional cookies (and related technologies) or deny all of them. You can access these settings at any time and also subsequently deselect cookies at any time in the footer area of our website.

ACCEPT ALL

Cookie Overview

We use the following categories of cookies and related technologies to enhance your experience, show you personalized content, and analyze performance and traffic on our website. We respect your right to privacy and accordingly you can chose to not allow some types of cookies (and related technologies). Click on the different category sliders and change our default settings to manage your cookie settings.

For more information on the specific cookies/related technologies we use and on how we use these, please see section 15 E. of our Privacy and Cookie Policy.

ABSOLUTELY NECESSARY

Authentication cookies we use are required to run our services … Cookies are required: Link

FUNCTIONAL AND MARKETING COOKIES

These cookies collect anonymous data and allow us to optimize our website and user experience. These cookies are listed here:

ANALYTICS

Help us to understand how visitors interact with our services, enables us to analyze and improve our services (also through third party analytics).