I am getting error log that "Create Room operation failed with code: -39"


I use playfab and photon bolt integration. It was working fine and suddenly stopped working. I am getting this line from the log "Create Room operation failed with code: -39". Also, the bolt session creation fails with error reason "OK". Also, inside BoltStartDone, SessionId from PlayFabMultiplayerAgentAPI is empty. I have attached the log here. What is the meaning of code "-39" and how to resolve this issue. Thanks in advance.


  • Stefan

    If you are using a 20 CCU appId you have to set MaxPlayers to a value of 20 or less. If you are using an appId with more than 20 CCU and still run into this error please drop as a mail at developer@photonengine.com and tell us your appId.

  • SriramS

    @Stefan Hey, Thanks for the reply. Can you kindly be more specific about where to set MaxPlayers value to 20 or less? Is it done through code because I tried finding MaxPlayers in Photon Dashboard and I am not able to find it.