Error while subscribing to Photon PUN Premium per 1,000 CCU

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phongdinh
phongdinh ✭
in Photon Unity Networking (PUN)

Hello,

I have trouble subscribing to Photon PUN Premium per 1,000 CCU, there is always this error "Payment method verification failed. Please check your payment information and address" . I have double checked my card information, however, the same error persists every time I submit. Please contact me via phong@heroestd.io , we need it urgently.

Thank you

Phong

Answers

  • JohnTube
    JohnTube ✭✭✭✭✭
    Options

    hi @phongdinh,

    Thank you for choosing Photon!

    Please send an email to developer@photonengine.com from your Photon account email and explain the issue.

    We do not handle billing or payment issues on the forum.

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