Urgent help, OperationResponse 230: ReturnCode: 32767 (Regions mismatch).

modernator
2021-11-30 02:42:08

When I try to connect Photon Network today, this message returns.

OperationResponse 230: ReturnCode: 32767 (Regions mismatch).

The game works until yesterday, nothing changed.

Tested with both empty region and fixed region, both return the same error message. Of course, I tried with the whitelisted.

There's no custom authentication, and here's the code for connecting:

void ConnectToPhotonNetwork() {

PhotonNetwork.PhotonServerSettings.AppSettings.FixedRegion = "";

// PhotonNetwork.PhotonServerSettings.AppSettings.FixedRegion = "kr"; // Also doesn't work

PhotonNetwork.ConnectUsingSettings();

}

Lots of my players keep reporting the multiplayer is not available right now. My game is already publicly released and more than 250 players playing every day.

What causes this trouble and how to fix it? It's really urgent, need help.

Comments

Duco
2021-11-30 05:54:24

https://www.photonengine.com/en-US/status

Check this site

modernator
2021-11-30 06:42:20

Duco 2021-11-30T05:54:24+00:00

https://www.photonengine.com/en-US/status

Check this site

Thanks.

If your players get the error "REGION MISMATCH" please review your region whitelist in Photon dashboard and change the whitelisted region to the rerouted one.

Seems like I need to change the whitelist to use rerouted, but how do I do that?

JohnTube
2021-11-30 21:51:34

Hi @modernator,

In case you did not find it yet, here.

modernator
2021-12-01 15:34:24

JohnTube 2021-11-30T21:51:34+00:00

Hi @modernator,

In case you did not find it yet, here.

Yes, I already read it several times. But the document doesn't explain how to reroute the regions. Temporarily I allowed every region, but that's not what I want.

JohnTube
2021-12-02 13:03:08

Hi @modernator,

The idea is that you remove regions that have issues or more available from whitelist and only keep regions that work for you until others are back.