PUN server connection failure

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djdevvydev
djdevvydev ✭
edited January 2020 in Photon Unity Networking (PUN)
Since earlier this evening, we are unable to connect to photon cloud master server from our web client using secured websockets.

VM408:14 WebSocket connection to 'wss://gcsc100.exitgames.com:19090/xxxxxxxxxxxxxxxxxxxxxxxxxxxx?libversion=4.1.0.0' failed: Invalid frame header
b.connect @ VM408:14
VM408:7 Photon APP: Master: PhotonPeer[_onError] - Connection error:
VM408:7 Photon APP: Error: 1001 Master peer error
a.log @ VM408:7
(unknown) Photon APP: Error 1001: Master peer error
(unknown) Photon APP: State: Error -> Error
(unknown) Photon APP: Error: 1004 Master peer error timeout
a.log
(unknown) Photon APP: Error 1004: Master peer error timeout

Can you please help ?

Comments

  • JohnTube
    JohnTube ✭✭✭✭✭
    Options
    Hi @djdevvydev,

    Thank you for choosing Photon!

    We are working on this.
    Switching regions could fix the issue for the meantime.
  • JohnTube
    JohnTube ✭✭✭✭✭
    Options
    Hi @djdevvydev,

    We had issues with WebSocket connections on server side.
    Everything should be fine now.

    Thank you for your patience and understanding.

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