Punch Through Failing [PUNCH FAILED]

Hello,

When testing our game the on google pixel 3 device we are getting the following exception:

[PUNCH FAILED] Local Player 1 with Remote Player 2
UnityEngine.Debug:LogError(Object)
UnityWriter:BoltLog.IWriter.Error(String)
BoltLog:Error(String)
BoltCore:UdpLogWriter(UInt32, String)
UdpKit.UdpLog:Write(UInt32, String)
UdpKit.UdpLog:Error(String, Object[])
udpkit.platform.photon.realtime.PhotonClient:OnPunchFailed(Int32)
udpkit.plataform.photon.puncher.Puncher:Service_PunchConnections()
udpkit.plataform.photon.puncher.Puncher:Service()
udpkit.plataform.photon.puncher.PunchAPI:Service()
udpkit.platform.photon.PhotonPoller:Update()


The client in this case fails to connect to the server and does not seem to try via 'Relay'. Please can anyone help sharing information as to why this would be? We are on Bolt SDK v1.2.8 free.

Thanks, Matt

Comments

  • Hello Matt,

    Try to increase the "Room Join Timeout" in the Bolt Settings window. This should help you connect.

    This value was already increased on our internal version and will be set to 20s by default, instead of the 10s that it's now on v1.2.8.
  • Thanks ramonmelo... we will try increase the timeout

    -M
  • That worked! Thanks
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