Photon chat not communicating with our Community Sift enterprise instance

I am trying to link Photon chat to our Community sift enterprise instance but the chats still don't go through Community Sift, I can't see them in my dashboard. Can you confirm I'nm setting-up the resource URL correctly?

Resource URL:

I also tried but that also didn't work

If I call from my own server, it works fine.


  • JohnTube
    JohnTube ✭✭✭✭✭
    edited February 2019
    Hi @WillyPicard,

    Thank you for choosing Photon!

    I believe you have reached out via email and one of my colleagues is helping you out.
    If it's not the case, get in touch via, that's where you can share private info and request special configuration.