URGENT! I need to unlock China server for our game!

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Pier
Pier ✭
in Photon Unity Networking (PUN)
Dear Photon Team,

My business partner and I will be attending China Joy 2018 in Shanghai the first week of August.

We sent you this Friday an email to request a new AppID to be used in China.
However we have not received any replyyet.

We were wondering if the request has been successfully received by your side?

Kind regards,
Pierpaolo
Gamerada Studios

Answers

  • Markus
    Markus admin
    Options
    Hi,
    you got our first reply to your ticket 5 days ago, on the same day you raised the ticket.
    You followed up today and received another response from us today.

    As you are using hotmail - did you get our answers? If not, please make sure to check your spam-folder and add @photonengine.com to the list of save senders in your mail account.

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