Why am I getting a client-side Connection TimeOut error?

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rafael_at_jags
rafael_at_jags ✭
edited December 2016 in Photon Server
I have Photon Server installed on a remote PC. I have the LoadBalancing game running as a service and I have set Game Config IP to "Set Public: ".

On another PC (on another network), I try to connect to the server using PUN+ and these settings:



I am using PhotonNetwork.ConnectUsingSettings("1") to try to connect to the server.
After a few seconds, I get a time out error on the client side.

Here are some recent server-side logs: 
2016-12-10 00:04:44,679 [17] INFO  Photon.LoadBalancing.GameServer.GameApplication - Setup: serverId=21a4a33c-21a5-4d97-8f9d-2198479fb4a0
2016-12-10 00:04:45,104 [17] INFO  Photon.Common.LoadBalancer.Common.PublicIPAddressReader - Public IP lookup - remote endpoint: 104.45.24.151 (InterNetwork), local endpoint: 0.0.0.0 (InterNetwork)
2016-12-10 00:04:48,171 [17] INFO  Photon.Common.LoadBalancer.Common.PublicIPAddressReader - Public IP address: myPublicIp, lookup at http://licensesp.exitgames.com/echoip
2016-12-10 00:04:49,340 [17] INFO  Photon.SocketServer.Diagnostics.HttpQueuePerformanceCounters - HTTP Queue performance counters successfully initialized
2016-12-10 00:04:49,348 [17] INFO  Photon.SocketServer.Diagnostics.HttpQueuePerformanceCounters - Internal HTTP Queue performance counters successfully created
2016-12-10 00:04:49,362 [17] INFO  Photon.LoadBalancing.GameServer.GameApplication - TokenCreator intialized with an expiration of 02:46:40
2016-12-10 00:04:49,380 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter Business Logic Queue
2016-12-10 00:04:49,388 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter ENet Queue
2016-12-10 00:04:49,396 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter bytes in/sec
2016-12-10 00:04:49,402 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter bytes out/sec
2016-12-10 00:04:49,408 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter ENet Threads Processing
2016-12-10 00:04:49,414 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter ENet Threads Active
2016-12-10 00:04:49,420 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter Time Spent In Server: In (ms)
2016-12-10 00:04:49,426 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter Time Spent In Server: Out (ms)
2016-12-10 00:04:49,433 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter TCP: Disconnected Peers +/sec
2016-12-10 00:04:49,439 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter TCP: Disconnected Peers (C) +/sec
2016-12-10 00:04:49,444 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter TCP: Peers
2016-12-10 00:04:49,452 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter UDP: Disconnected Peers +/sec
2016-12-10 00:04:49,458 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter UDP: Disconnected Peers (C) +/sec
2016-12-10 00:04:49,464 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - Did not find counter UDP: Peers
2016-12-10 00:04:49,480 [17] WARN  Photon.Common.LoadBalancer.LoadShedding.FeedbackControlSystem - Could not initialize Feedback Control System from configuration: Invalid configuration file C:\Users\Rafael\Downloads\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\Workload.config. Using default settings... (Could not find file 'C:\Users\Rafael\Downloads\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\Workload.config'.)
2016-12-10 00:04:49,495 [17] INFO  Photon.Common.LoadBalancer.ServerStateManager - Watching for application state file in C:\Users\Rafael\Downloads\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\ServerState.txt
2016-12-10 00:04:49,504 [17] INFO  Photon.Common.LoadBalancer.ServerStateManager - Server state is set to online
2016-12-10 00:04:49,510 [17] INFO  Photon.LoadBalancing.GameServer.GameApplication - Initializing master server connection ...
2016-12-10 00:04:49,609 [17] INFO  Photon.LoadBalancing.GameServer.MasterServerConnectionBase - Connecting to master at 127.0.0.1:4520, serverId=21a4a33c-21a5-4d97-8f9d-2198479fb4a0
2016-12-10 00:04:49,635 [17] INFO  Photon.SocketServer.ApplicationBase - Application start: AppId=Game; AppPath=C:\Users\Rafael\Downloads\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\LoadBalancing\GameServer, Type=Photon.LoadBalancing.GameServer.GameApplication 
2016-12-10 00:04:49,648 [17] INFO  Photon.SocketServer.Diagnostics.CounterPublisher - CounterPublisher started publishing ExitGames.Diagnostics.Monitoring.CounterSamplePublisher to ExitGames.Diagnostics.Monitoring.CounterSampleSender
2016-12-10 00:04:49,662 [17] INFO  Photon.LoadBalancing.GameServer.GameApplication - OnStopRequested: serverid=c6356ec2-6e00-45ba-a0bf-602d9812027c
2016-12-10 00:04:49,670 [17] INFO  Photon.SocketServer.ApplicationBase - Application is stopping: AppId=Game
2016-12-10 00:04:49,674 [18] INFO  Photon.LoadBalancing.GameServer.OutgoingMasterServerPeer - connection to master closed (id=3, reason=ManagedDisconnect, detail=), serverId=c6356ec2-6e00-45ba-a0bf-602d9812027c
2016-12-10 00:04:49,683 [17] INFO  Photon.LoadBalancing.GameServer.GameApplication - TearDown: serverId=c6356ec2-6e00-45ba-a0bf-602d9812027c
2016-12-10 00:04:49,690 [17] INFO  Photon.SocketServer.ApplicationBase - Application stop: AppId=Game
2016-12-10 00:04:49,707 [12] INFO  Photon.LoadBalancing.GameServer.MasterServerConnectionBase - Master connection established: address:127.0.0.1
2016-12-10 00:04:49,714 [12] INFO  Photon.Common.LoadBalancer.ServerStateManager - Server state is set to online
2016-12-10 00:04:49,724 [12] INFO  Photon.LoadBalancing.GameServer.OutgoingMasterServerPeer - Registering game server with address myPublicIp, TCP 4531, UDP 5056, WebSocket 9091, Secure WebSocket 19091, HTTP 80, ServerID 21a4a33c-21a5-4d97-8f9d-2198479fb4a0, Hostname localhost, IPv6Address 
2016-12-10 00:04:49,757 [21] INFO  Photon.LoadBalancing.GameServer.OutgoingMasterServerPeer - Successfully registered at master server: serverId=21a4a33c-21a5-4d97-8f9d-2198479fb4a0
2016-12-10 00:08:03,656 [24] INFO  Photon.Common.LoadBalancer.LoadShedding.FeedbackController - Transit CpuUsage from Lowest to Low with input 35
2016-12-10 00:08:03,663 [24] INFO  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - FeedbackLevel changed: old=Lowest, new=Low
2016-12-10 00:35:10,562 [11] INFO  Photon.Common.LoadBalancer.LoadShedding.FeedbackController - Transit CpuUsage from Low to Lowest with input 20
2016-12-10 00:35:10,720 [11] INFO  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - FeedbackLevel changed: old=Low, new=Lowest
2016-12-10 00:38:46,988 [23] INFO  Photon.Common.LoadBalancer.LoadShedding.FeedbackController - Transit CpuUsage from Lowest to Low with input 35
2016-12-10 00:38:46,996 [23] INFO  Photon.Common.LoadBalancer.LoadShedding.WorkloadController - FeedbackLevel changed: old=Lowest, new=Low
If any other info is required, please let me know.

Thank you.

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