Photon Server Crashed Twice This Week

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alestranore
alestranore ✭
in Photon Server
Hi,

Photon Server did crash today and it was unresponsive, we had to restart the server. This is the custom dump created after the crash:-

Dump Summary ------------ Dump File: PhotonSocketServer.exe-20160829-132429-4432-2928-2.dmp : C:\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\bin_Win64\log\PhotonSocketServer.exe-20160829-132429-4432-2928-2.dmp Last Write Time: 8/29/2016 1:24:31 PM Process Name: PhotonSocketServer.exe : C:\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\bin_Win64\PhotonSocketServer.exe Process Architecture: x64 Exception Code: 0xC0000005 Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access. Heap Information: Present System Information ------------------ OS Version: 6.3.9600 CLR Version(s): 2.0.50727.8009; 4.6.1055.0 Modules ------- Module Name Module Path Module Version ----------- ----------- -------------- PhotonSocketServer.exe C:\Photon-OnPremise-Server-SDK_v4-0-29-11263\deploy\bin_Win64\PhotonSocketServer.exe 4.0.28.2962 ntdll.dll C:\Windows\System32\ntdll.dll 6.3.9600.18233 kernel32.dll C:\Windows\System32\kernel32.dll 6.3.9600.17415 KERNELBASE.dll C:\Windows\System32\KERNELBASE.dll 6.3.9600.18340 user32.dll C:\Windows\System32\user32.dll 6.3.9600.18123 ole32.dll C:\Windows\System32\ole32.dll 6.3.9600.18333 ws2_32.dll C:\Windows\System32\ws2_32.dll 6.3.9600.18340 secur32.dll C:\Windows\System32\secur32.dll 6.3.9600.17415 crypt32.dll C:\Windows\System32\crypt32.dll 6.3.9600.18372 shlwapi.dll C:\Windows\System32\shlwapi.dll 6.3.9600.17415 mscoree.dll C:\Windows\System32\mscoree.dll 6.3.9600.16384 loadperf.dll C:\Windows\System32\loadperf.dll 6.3.9600.17415 psapi.dll C:\Windows\System32\psapi.dll 6.3.9600.17415 version.dll C:\Windows\System32\version.dll 6.3.9600.17415 httpapi.dll C:\Windows\System32\httpapi.dll 6.3.9600.17415 advapi32.dll C:\Windows\System32\advapi32.dll 6.3.9600.18155 shell32.dll C:\Windows\System32\shell32.dll 6.3.9600.18366 oleaut32.dll C:\Windows\System32\oleaut32.dll 6.3.9600.17560 gdi32.dll C:\Windows\System32\gdi32.dll 6.3.9600.18344 combase.dll C:\Windows\System32\combase.dll 6.3.9600.18202 msvcrt.dll C:\Windows\System32\msvcrt.dll 7.0.9600.17415 rpcrt4.dll C:\Windows\System32\rpcrt4.dll 6.3.9600.18292 sechost.dll C:\Windows\System32\sechost.dll 6.3.9600.17734 nsi.dll C:\Windows\System32\nsi.dll 6.3.9600.17415 msasn1.dll C:\Windows\System32\msasn1.dll 6.3.9600.17415 sspicli.dll C:\Windows\System32\sspicli.dll 6.3.9600.17415 SHCore.dll C:\Windows\System32\SHCore.dll 6.3.9600.17666 dbghelp.dll C:\Windows\System32\dbghelp.dll 6.3.9600.17787 cryptsp.dll C:\Windows\System32\cryptsp.dll 6.3.9600.17415 rsaenh.dll C:\Windows\System32\rsaenh.dll 6.3.9600.18191 bcrypt.dll C:\Windows\System32\bcrypt.dll 6.3.9600.17415 CRYPTBASE.dll C:\Windows\System32\CRYPTBASE.dll 6.3.9600.17415 bcryptPrimitives.dll C:\Windows\System32\bcryptPrimitives.dll 6.3.9600.18344 kernel.appcore.dll C:\Windows\System32\kernel.appcore.dll 6.3.9600.17415 mscoreei.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscoreei.dll 4.6.1055.0 mscorwks.dll C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorwks.dll 2.0.50727.8009 msvcr80.dll C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.8428_none_88dcdb0b2fb19957\msvcr80.dll 8.0.50727.8428 clr.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clr.dll 4.6.1055.0 MSVCR120_CLR0400.dll C:\Windows\System32\MSVCR120_CLR0400.dll 12.0.52512.0 mscorlib.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\mscorlib\fa8eef6f6cb67c660d71e15c5cad71b5\mscorlib.ni.dll 4.6.1055.0 clrjit.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\clrjit.dll 4.6.1055.0 System.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System\bd2321a33a0848a0afb14e052c2429a3\System.ni.dll 4.6.1075.0 System.Core.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Core\3b8f50841de7b5a4714a922be402ea70\System.Core.ni.dll 4.6.1055.0 System.Configuration.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Configuration\3e43c726ff8947ace44c87b2fc73c4e0\System.Configuration.ni.dll 4.6.1055.0 System.Xml.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Xml\8d79af2187f469f2d86524fcb334895c\System.Xml.ni.dll 4.6.1064.2 mswsock.dll C:\Windows\System32\mswsock.dll 6.3.9600.18340 NapiNSP.dll C:\Windows\System32\NapiNSP.dll 6.3.9600.17415 nlaapi.dll C:\Windows\System32\nlaapi.dll 6.3.9600.17415 dnsapi.dll C:\Windows\System32\dnsapi.dll 6.3.9600.18192 winrnr.dll C:\Windows\System32\winrnr.dll 6.3.9600.17415 urlmon.dll C:\Windows\System32\urlmon.dll 11.0.9600.18427 iertutil.dll C:\Windows\System32\iertutil.dll 11.0.9600.18427 wininet.dll C:\Windows\System32\wininet.dll 11.0.9600.18427 userenv.dll C:\Windows\System32\userenv.dll 6.3.9600.17415 profapi.dll C:\Windows\System32\profapi.dll 6.3.9600.17415 System.Management.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Management\2d7507f2b6455e65f50ffd1d293ace6f\System.Management.ni.dll 4.6.1055.0 wminet_utils.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\wminet_utils.dll 4.0.30319.33440 clbcatq.dll C:\Windows\System32\clbcatq.dll 2001.12.10530.17415 wmiutils.dll C:\Windows\System32\wbem\wmiutils.dll 6.3.9600.17415 wbemcomn.dll C:\Windows\System32\wbemcomn.dll 6.3.9600.17415 wbemprox.dll C:\Windows\System32\wbem\wbemprox.dll 6.3.9600.17415 wbemsvc.dll C:\Windows\System32\wbem\wbemsvc.dll 6.3.9600.17415 fastprox.dll C:\Windows\System32\wbem\fastprox.dll 6.3.9600.17415 System.Web.Services.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web.Services\e0632afa78ab6255156d43e84efe7bdb\System.Web.Services.ni.dll 4.6.1055.0 System.Web.ni.dll C:\Windows\assembly\NativeImages_v4.0.30319_64\System.Web\fdc6ee37db8994d1053605aa16905ad6\System.Web.ni.dll 4.6.1069.1 webengine4.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\webengine4.dll 4.6.1069.1 IPHLPAPI.DLL C:\Windows\System32\IPHLPAPI.DLL 6.3.9600.18264 winnsi.dll C:\Windows\System32\winnsi.dll 6.3.9600.17415 dhcpcsvc6.DLL C:\Windows\System32\dhcpcsvc6.DLL 6.3.9600.17415 dhcpcsvc.dll C:\Windows\System32\dhcpcsvc.dll 6.3.9600.17415 rasadhlp.dll C:\Windows\System32\rasadhlp.dll 6.3.9600.17415 FWPUCLNT.DLL C:\Windows\System32\FWPUCLNT.DLL 6.3.9600.18229 schannel.dll C:\Windows\System32\schannel.dll 6.3.9600.18377 ncrypt.dll C:\Windows\System32\ncrypt.dll 6.3.9600.18298 ntasn1.dll C:\Windows\System32\ntasn1.dll 6.3.9600.17415 ncryptsslp.dll C:\Windows\System32\ncryptsslp.dll 6.3.9600.18377 gpapi.dll C:\Windows\System32\gpapi.dll 6.3.9600.18339 pcwum.dll C:\Windows\System32\pcwum.dll 6.3.9600.16384 perfcounter.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\perfcounter.dll 4.0.30319.33440 pdh.dll C:\Windows\System32\pdh.dll 6.3.9600.17415 aspnet_counters.dll C:\Windows\System32\aspnet_counters.dll 4.6.1055.0 aspnet_perf.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\aspnet_perf.dll 4.6.1069.1 aspnet_perf.dll C:\Windows\Microsoft.NET\Framework64\v2.0.50727\aspnet_perf.dll 2.0.50727.8007 cfgmgr32.dll C:\Windows\System32\cfgmgr32.dll 6.3.9600.17415 rasman.dll C:\Windows\System32\rasman.dll 6.3.9600.17415 rasapi32.dll C:\Windows\System32\rasapi32.dll 6.3.9600.17415 rtutils.dll C:\Windows\System32\rtutils.dll 6.3.9600.17415 winhttp.dll C:\Windows\System32\winhttp.dll 6.3.9600.18378 perfos.dll C:\Windows\System32\perfos.dll 6.3.9600.17415 PhotonSocketServerCounters.dll C:\Windows\System32\PhotonSocketServerCounters.dll 4.0.28.2962 perfproc.dll C:\Windows\System32\perfproc.dll 6.3.9600.17415 perfctrs.dll C:\Windows\System32\perfctrs.dll 6.3.9600.17415 diasymreader.dll C:\Windows\Microsoft.NET\Framework64\v4.0.30319\diasymreader.dll 12.0.20806.33440

Comments

  • alestranore
    alestranore ✭
    Options

    We are also receiving this error 2 to 6 times per minute

    2928: 12:57:57.636 - CUDPSocketServer::OnError() - CDatagramSocketServerCallback::OnReadCompletionError: An existing connection was forcibly closed by the remote host.

    here is some other errors we are getting

    4124: 12:08:57.503 - 0000000013295090: Inbound ACK: id = 33383 [0] Received packet with sent time in the future: now = 682073171receivedSentTime = 2739700194 4124: 12:08:58.019 - 0000000013295090: Inbound ACK: id = 33383 [0] Received packet with sent time in the future: now = 682073687receivedSentTime = 2469347497 2928: 12:08:58.675 - CUDPSocketServer::OnError() - CDatagramSocketServerCallback::OnReadCompletionError: An existing connection was forcibly closed by the remote host. 388: 12:08:59.613 - 0000000013295090: Inbound ACK: id = 33383 [0] Received packet with sent time in the future: now = 682075281receivedSentTime = 16974598 4124: 12:09:00.222 - 0000000013295090: Inbound ACK: id = 33383 [0] Received packet with sent time in the future: now = 682075890receivedSentTime = 589229918
    /////
    4124: 12:22:37.923 - 0000000013643C80: id = 42317 [0] disconnected due to exception 4124: 12:22:37.923 - CENetThreadPool::Process - Exception - CENetPeerBase::HandleIncomingCommands() - CENetPeerBase::HandleIncomingCommands()- Unexpected: id = 42317 [0] Command length: 2924216763 is either zero, or more than available data: 20 : id = 42317 [0] Datagram: A5 4D 00 01 00 00 02 09 68 AB B3 BB 01 FF 1B CE AE 4C 01 BB B1 89 93 A0 19 23 9F FB 50 10 FF FF - .M......h........L.......#..P... from: 37.124.232.235:42565 on: 37.187.163.147:5056
  • alestranore
    alestranore ✭
    Options
    /////
    4124: 12:57:42.277 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 3355465027 Datagram: FF FF 00 01 00 00 00 15 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 2D 9D 20 00 00 00 17 0D 00 00 C8 00 55 43 69 43 10 00 0E 59 3A 6D AD EB F3 1A DC 56 E0 BD B5 68 00 69 - ........e..........,..-. .........UCiC...Y:m.....V...h.i from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:42.480 - Exception during peer creation 388: 12:57:42.480 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 133745958 Datagram: FF FF 00 01 00 00 0C AC 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 0F B4 1A A0 8A E4 BD 37 E0 2C 07 F8 CD 26 F3 1F 47 A7 00 2B 34 FA F6 CF 32 25 A5 C6 83 66 82 2D 06 5B - ........e..........,.........7.,...&..G..+4...2%...f.-.[ from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:42.589 - Exception during peer creation 4124: 12:57:42.589 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 1260781568 Datagram: FF FF 00 01 00 00 0E 14 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 62 19 D5 39 EC A9 A0 12 36 9C 4B 26 00 00 02 04 05 82 04 02 08 0A 22 A4 1F F8 00 24 02 D6 01 03 03 08 - ........e..........,..b..9....6.K&.........."....$...... from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:42.667 - Exception during peer creation 388: 12:57:42.667 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 3163457213 Datagram: FF FF 00 01 00 00 0F 5F 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 61 EC 8B 4B B2 07 87 BA BA E6 BC 8E 86 BD BB C5 32 68 91 90 3C B8 DB 25 DE 02 AA 23 FA 1F BF C0 B6 F5 - ......._e..........,..a..K............2h..<..%...#...... from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:42.777 - Exception during peer creation 4124: 12:57:42.777 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 4257294738 Datagram: FF FF 00 01 00 00 14 0C 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 0D 60 76 7A E2 5D 92 00 69 BA FD C1 29 92 32 CA FC 0F BC D8 72 69 D4 7B D3 F8 61 17 F7 5D B8 FF 6F 28 - ........e..........,...`vz.]..i...).2.....ri.{..a..]..o( from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:44.480 - Exception during peer creation 388: 12:57:44.480 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 123825764 Datagram: FF FF 00 01 00 00 3F 57 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 00 05 00 01 00 00 01 21 00 0C 07 61 6E 64 72 6F 69 64 01 6C C0 1C C0 38 00 01 00 01 00 00 01 21 00 04 - ......?We..........,.........!...android.l...8.......!.. from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:44.480 - Exception during peer creation 4124: 12:57:44.480 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 1134843366 Datagram: FF FF 00 01 00 00 65 35 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 2C 9A 81 39 EA 0D F5 07 3E 21 43 A4 55 E6 F6 B6 A1 F8 F7 42 85 14 90 82 6A 6A E7 1C 47 12 A9 05 0C 7E - ......e5e..........,..,..9....>!C.U......B....jj..G....~ from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:44.480 - Exception during peer creation 4124: 12:57:44.480 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 173176193 Datagram: FF FF 00 01 00 00 76 9B 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 00 28 8D F2 40 00 3C 06 8F 60 0A 52 75 81 34 42 6D 68 97 C3 03 3C 43 22 46 A2 6F A9 EC 86 50 10 FF FF - ......v.e..........,...(..@.<..`.Ru.4Bmh...<C"F.o...P... from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:44.589 - Exception during peer creation 4124: 12:57:44.589 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 2248176657 Datagram: FF FF 00 01 00 00 7A 34 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 76 0E EA 14 BC B1 00 22 34 93 86 00 74 11 10 DE D8 1D 4C 80 62 C6 49 41 BA 81 58 57 17 8A 58 81 8E 62 - ......z4e..........,..v......"4...t.....L.b.IA..XW..X..b from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:44.652 - Exception during peer creation 388: 12:57:44.652 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 67175427 Datagram: FF FF 00 01 00 00 88 77 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 00 14 06 01 06 03 05 01 05 03 04 01 04 03 03 01 03 03 02 01 02 03 00 0B 00 02 01 00 00 0A 00 08 00 06 - .......we..........,.................................... from: 37.124.245.156:32354 on: 37.187.163.147:5055 388: 12:57:44.823 - Exception during peer creation 388: 12:57:44.823 - CENetThreadPool::Process - Exception - CENetHost::ValidateConnectCommand() - Unexpected: channel count is outside of required scope: 3419247528 Datagram: FF FF 00 01 00 00 9B 88 65 86 D3 A5 02 FF 01 04 00 00 00 2C 00 00 00 28 00 00 40 00 33 06 DE 73 CB CD 93 A8 25 7C E4 6A 00 50 13 DD 69 88 F5 DC 8E 2A 6D FB 50 10 38 40 - ........e..........,...(..@.3..s....%|.j.P..i....*m.P.8@ from: 37.124.245.156:32354 on: 37.187.163.147:5055 4124: 12:57:46.105 - 000000001326B090: id = 440 [0] disconnected due to exception 4124: 12:57:46.105 - CENetThreadPool::Process - Exception - CENetPeerBase::HandleIncomingCommands() - CENetPeerBase::HandleIncomingCommands()- Unexpected: id = 440 [0] Command length: 10833 is either zero, or more than available data: 40 : id = 440 [0] Datagram: 01 B8 00 05 00 00 AB 4B 65 86 D3 A5 01 FF 00 04 00 00 00 14 00 00 00 00 00 00 00 00 28 D4 47 EF 01 00 00 04 00 00 00 14 00 00 00 00 00 00 00 01 28 D4 48 3D 01 FF 00 04 00 00 00 14 00 00 00 00 00 00 00 00 28 D4 48 4D 01 FF 00 04 00 00 2A 51 CC B3 26 2C 91 4D 4C F0 4B CB AE A5 13 E7 86 49 71 2B CE CE 9E 06 1E BD 34 33 86 5B 02 B8 1D FF - .......Ke...................(.G.................(.H=................(.HM......*Q..&,.ML.K......Iq+......43.[.... from: 37.124.245.156:32354 on: 37.187.163.147:5055
  • chvetsov
    chvetsov mod
    Options
    please send report to developer@photonengine.com and attach links to dumps you got

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