Photon chat not communicating with our Community Sift enterprise instance

I am trying to link Photon chat to our Community sift enterprise instance but the chats still don't go through Community Sift, I can't see them in my dashboard. Can you confirm I'nm setting-up the resource URL correctly?

Resource URL: https://redactedAccount.pottymouthfilter.com

I also tried https://redactedAccount.pottymouthfilter.com/v1/chat but that also didn't work

If I call https://redactedAccount.pottymouthfilter.com/v1/chat from my own server, it works fine.

Comments

  • JohnTubeJohnTube mod
    edited February 7
    Hi @WillyPicard,

    Thank you for choosing Photon!

    I believe you have reached out via email and one of my colleagues is helping you out.
    If it's not the case, get in touch via [email protected], that's where you can share private info and request special configuration.
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