Cannot connect to Photon server in WebGL on a chromebook

I'm trying to build a multiplayer game that can run in WebGL on low budget chromebooks. In the WebGL game, when I attempt to connect to Photon's server's I get this message:

Websocket connection to wss://ns.exitgames.com:19093/ failed: Error in connection establishment: net::ERR_CONNECTION_TIMED_OUT

The chromebook specs are:
Chrome version: 67.0.3396.99
CPU: Rockchip armv7
RAM: 4 GB

The game runs just fine in WebGL on Safari on my 2014 Mac and on Firefox on a Windows Surface Pro. What steps should be taken to get the game running on the chromebook?

Comments

  • JohnTube
    JohnTube ✭✭✭✭✭
    Hi @bliu886,

    Thank you for choosing Photon!

    I guess your Mac and your Windows Surface Pro are connected to the same network (and use the same internet connection, gateway/router) as the Chromebook(s).
    Check if required ports are open in your Chromebook(s).
    List of ports per protocol.
  • Thanks, I just checked the ports on the chromebook and it was blocking port 19093. Allowing the ports through fixed it.