Custom Authentication with PlayFab fails

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masunaka
masunaka ✭
in JavaScript and TypeScript
I am using Photon's JavaScript SDK.
From around January 26th, custom authentication with PlayFab came to fail.
Previously it worked fine.
The following appears on the console.

Client: Error: 3101 NameServer authentication failed

I tried to review my code again, but there was no particular problem.

Answers

  • JohnTube
    JohnTube ✭✭✭✭✭
    Options
    Hi @masunaka,

    Thank you for choosing Photon!

    Do you still see this error?
    If it's the case, could you send an email to developer@photonengine.com asap with a link to this forum thread and your AppID?
  • chvetsov
    chvetsov mod
    Options
    please also switch on DEBUG logging for your client and send us collected logs

    does this issue happen all the time or sometimes?

    best,
    ilya

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