Unable to connect. URGENT!
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We have a game with thousands of concurrent users, and we're getting connection errors all over.
Many users unable to connect, and get disconnected mid game. What's going on? Is it an ongoing problem? Maybe our plan is not good? Email support is extremely slow.
is there any way to get an emergency tech support?
Region EU - TCP
Many users unable to connect, and get disconnected mid game. What's going on? Is it an ongoing problem? Maybe our plan is not good? Email support is extremely slow.
is there any way to get an emergency tech support?
Region EU - TCP
0
Answers
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We're experiencing the same issue, we've lost around 30-40% CCU for the past hour.It is the worst in EU but US and ASIA seem affected as well. We're using both UDP and TCP and different versions of PUN across multiple games0
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Yep, seems like the cloud is offline or something0
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Seems to be back online in EU0
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Hi,
there were issues on our cloud. For status updates, please monitor
https://www.photonengine.com/status
and
https://twitter.com/exitgames
Sorry for the issues.0
